Community Resources
At Kleis Properties, we understand that financial hardship can happen. While we do not administer or have authority over rental assistance programs, we've compiled the following local and community resources that tenants may explore for support.
All assistance programs are administered by third-party organizations. Availability, eligibility, and funding are determined solely by those providers.
General Relief & Rental Assistance (County Resources)
Polk County General Assistance
Polk County General Assistance may offer limited support for eligible residents facing housing instability.
Phone:
(515) 286-2088
Email:
generalassistance@polkcountyiowa.gov
Dallas County General Assistance
Dallas County General Assistance may provide emergency support for qualifying residents.
Website:
https://dallascountyiowa.gov/348/General-Relief
Phone:
(515) 993-5810
Email:
general.assistance@dallascountyiowa.gov
Local Rent Assistance Programs
Waypoint – Rent & Utility Assistance
Waypoint offers housing stability programs, including rental and utility assistance, for eligible households.
Website:
https://waypoint.care/
Phone:
(515) 987-5523
Availability varies based on funding and eligibility requirements.
IMPACT Community Action Partnership (IMPACT Iowa)
IMPACT provides housing assistance, financial counseling, and crisis support for individuals and families in central Iowa.
Website:
https://www.impactcap.org/programs
Phone:
(515) 518-4770
Buildium Tenant Portal – Flexible Payment Options
Tenants may have access to flexible rent payment options through the Buildium Tenant Portal, including installment-based payment tools (such as FlexPay, when available).
Availability depends on tenant eligibility and system participation
Kleis Properties does not control approval decisions
Tenants should log into their Buildium Tenant Portal to review available payment options
Food Pantry & Community Support Resources
Lutheran Church of Hope – Hope Pantry
Provides food assistance and community support services.
Website:
https://hopewdm.org/hopepantry
Location:
West Des Moines, IA
Waypoint Community Pantry
Offers food assistance and support resources to individuals and families in need.
Website:
https://waypoint.care/food-pantry/
Important Reminder
Using these resources does not pause lease obligations or replace rent due under your lease. Tenants are encouraged to communicate early and explore assistance options proactively.